Privacy Policy

Who We Are

Our website address is: https://souvenierinfotech.com/.

Commitment

We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

Information You Provide Directly: “We collect information you provide directly to us, such as when you create an account, place an order, contact customer support, or participate in a survey. This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.”
Information We Collect Automatically: “When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, operating system, time zone, referring website, pages viewed, and other usage data. We may also collect information about your online activity over time and across different websites.” (Mention specific technologies used, e.g., cookies, web beacons, pixels)
Information from Other Sources: “We may also collect information about you from other sources, such as social media platforms (if you connect your account) or third-party data providers.” (Be specific about the sources).

Cookies

Our website uses cookies to enhance your browsing experience and personalize content. Cookies are small text files placed on your device. We use both session cookies (deleted when you close your browser) and persistent cookies (remain on your device for a set period).

We use cookies for essential functions like maintaining your login, remembering cart items, and ensuring website security. We also use them for analytics, understanding how you use our site to improve its performance and design. Additionally, we may use cookies for marketing purposes, showing you relevant ads based on your interests (with your consent, where required).

You can control cookies through your browser settings. You can choose to accept or reject all cookies, or customize your preferences. However, disabling certain cookies may affect the functionality of our website. For example, you may not be able to access certain features or your preferences may not be saved.

We respect your privacy and are transparent about our use of cookies. This cookie policy is part of our overall privacy policy, which you can find [link to privacy policy]. We may update this cookie policy from time to time, so please check it periodically for any changes.

Embedded content from other websites

Our website may contain embedded content (e.g., videos, images, articles) from other websites. This embedded content behaves in the exact same way as if you had visited the other website directly.

These other websites may collect data about you, use cookies, embed additional third-party tracking,¹ and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Use Your Information

We use your information for various purposes, including:

To fulfill and manage your orders.
To provide customer support.
To personalize your experience on the Site.
To send you marketing communications (if you have opted in).
To improve our Site and services.
To detect and prevent fraud.
To comply with legal obligations.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.